What Our Customers Are Saying...

"I am very happy and impressed with the quick turnaround response that IntegriGuard has conducted this year. Prior to IntegriGuard, the process took months to see any type of responses on our retro-submissions. I have noticed that due to their knowledge of how the CMS system (McCoy) retro-enrollments and disenrollments are reviewed, they are approved quickly and on the Reply Reports within 60 days."

Annette Ayala-Martinez,
Supervisor of Medicare Enrollment Reconciliation, Universal Care

"Working with IntegriGuard has increased plan productivity and has allowed for increased accuracy with regards to premium reconciliation for special statuses. The disposition reports showing the McCoy input date of the requested change have been outstanding tools for our plans."

Julie Hoffmann,
Enrollment Coordinator, Tenet Choices 65

"I have been employed with CommunityCare since 1996 and have submitted many requests to IntegriGuard and previously to another contractor. I am very satisfied with IntegriGuard and appreciate their quick response to our requests!"

Dee Kanner,
Medicare Enrollment Supervisor, CommunityCare HMO

"We are pleased with everyone we work with at IntegriGuard. Thank you!"

Jan Wright,
Data Coordinator, Advocare

"Very understanding, professional, and courteous. Immediate responses given to our questions. IntegriGuard goes the extra mile."

Nancy Montgomery,
Senior Enrollment Specialist, Lovelace Senior Plan